Remark user, Erin, received a gift from an online Garden Retailer for Mother’s Day. She loved the gift, but wasn’t a big fan of the styrofoam packing peanuts in their packaging.
She used the Remark app to send the retailer feedback in less than a minute. The next day, the retailer requested resources from Remark to switch to more sustainable packaging materials as a direct result of Erin’s feedback!
(Note: We don’t text all our users like this, Erin just happens to be a good friend of a Remark co-founder)
We love to see businesses making moves towards sustainable operations due to the power of customer feedback. We’ll update this post with news as this company transitions their packaging to more sustainable options!